NEW JOB OFFER

Customer Success Advisor (Bilingual)

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Based in Gdańsk, Poland, ClickMeeting currently employs a team of over 50. We would like to expand our team by adding a creative, energetic person to hold the position of Customer Success Advisor (Bilingual).

Why ClickMeeting?

ClickMeeting is a software-as-a-service (SaaS) platform for online meetings, such as presentations, lectures, and collaborations. Users can organize and host meetings with up to 25 people and webinars with up to 5000. Participants and presenters can log into a meeting from anywhere in the world using an online computer, smartphone, or tablet. ClickMeeting easily integrates with popular online services and social media.

Main Responsibilities:

  • Respond to enquiries and educate our Customers on our products mainly by chat and email
  • Troubleshoot problems for Customers
  • Coordinate solutions with IT and management
  • Help customers build successful businesses

Key requirements:

  • excellent language skills in two languages except Polish – Russian, English, Spanish, German (C1/C2 level)
  • online marketing acumen and preferably some technical background
  • disposition to work in three-shift system (9:00-17:00/ 12:00-20:00/ 15:00-23:00) – the work can be done also from home
  • readiness to help our customers from all over the world
  • openness to new experiences and ready to acquire new information at a fast pace

It will be to your benefit if you:

  • Have experience in customer service
  • Are able to easily handle a number of interactions at the same time
  • Have superior verbal and written communications skills and are ready to master your speed-typing skill

What do we offer?

  • Full-time employment – labour contract
  • Private healthcare
  • Multisport Card (we often take part in sporting events.)
  • Free breakfast, lunch allowance, freshly squeezed juice every morning, cold and hot drinks
  • Delicious cake every Friday and fresh fruits every Monday
  • Reimbursement of the costs of public transport and refund for the active commute to work
  • International conferences, professional trainings including language classes
  • Top-notch equipment to help you work efficiently
  • Team outings, integration events, employee days, and occasional nice surprises during work hours

What else we provide:

  • Modern and energetic work environment within an award-winning brand recognized by business people all over the world
  • The opportunity for professional development along with the dynamic growth of the company

How to apply:

If you can see yourself as a member of the ClickMeeting team, send us your resume and a paragraph explaining why you would like to join our company to hr@clickmeeting.com!

Please include the following agreement in your CV:

Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz.U.z 2014r., poz.1182 ze zm.)

Benefits

ClickMeeting is a product and brand of GetResponse, a successful Polish company and leader in the internet industry which has been supplying software to companies all over the world.

  • Top-notch equipment
  • Flexible work environment
  • Participation in professional events
  • Professional development
  • Language classes
  • Vast social package
    (incl. private healthcare)

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